Data Protection Documentation

ACC365 Privacy Policy —
Your Data, Our Responsibility

Find out exactly how your personal data is collected, used, and kept secure on acc365. Protecting your privacy is our top priority.

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This Privacy Policy was last updated in January 2026 and applies to all members.

Important: By creating an account on acc365, you are considered to have read and fully accepted this Privacy Policy. Please read the entire document carefully before you start using the platform.

1What Information We Collect

Acc365 collects certain personal information to deliver the best possible service. This data collection is fully transparent and aimed solely at improving your gaming experience.

Information Collected at Registration

  • Full name and date of birth (for age verification purposes)
  • Mobile number and email address
  • Banking and mobile financial service details (bKash, Nagad, Rocket)
  • Password (stored in encrypted form — acc365 never has direct access to it)

Information Collected During Identity Verification

  • Photo of National ID or Passport
  • Selfie or live photo (as part of the KYC process)
  • Proof of Address

Automatically collected data

  • IP Address and Device Type
  • Browser information and operating system
  • Platform navigation behavior and gaming history
  • Transaction date, time, and amount

acc365's commitments: We only collect information that is genuinely necessary to provide our services. We never ask for data we don't need.

2How We Use Your Information

Acc365 uses the information it collects solely for defined purposes. No data is ever used for unauthorized purposes.

Data Types Purpose of use Legal Basis
Name & Contact Information Account Management & Support Compliance
Identity Document KYC Verification & Age Confirmation Legal Obligations
Payment Information Deposit & Withdrawal Process Compliance
IP & Device Information Fraud Prevention & Security Legitimate Interest
Gaming History Personalized experience & bonuses Consent

Marketing & Communications

Acc365 may send you promotional messages, bonus offers, and updates. If you'd prefer not to receive such communications, simply let our support team know at any time.

Please note: acc365 never sells your personal data to advertisers or shares it for third-party marketing purposes.

3Data Sharing & Disclosure

Acc365 never sells your personal information. However, in certain limited circumstances, data may be shared with specific parties.

Data Sharing Circumstances

  • Payment Processor: Payment processors such as bKash, Nagad, or Rocket receive the information necessary to complete transactions.
  • Technology partners: Game providers and technology partners receive only the minimum data necessary to operate their services.
  • Legal Authorities: Data may be disclosed when legally required by a court order or regulatory authority.
  • Fraud Prevention: Information may be shared with relevant authorities to prevent fraud or money laundering.

Guarantee: All third-party partners of acc365 are required to uphold the same standard of privacy policy. Your data is always protected.

4Your Rights

As an acc365 member, you have several important rights regarding your personal data. These rights are guaranteed in accordance with international data protection standards.

Right to Access Your Data

You can request to see what information acc365 holds about you at any time.

Right to Rectification

You may request corrections to any inaccurate information. acc365 will update it promptly.

Right to Erasure

After closing your account, you may request deletion of any data that is no longer required to be retained by law.

Right to Object to Processing

You may object to your data being used for marketing purposes, and acc365 will stop immediately.

Right to Data Portability

You may request a copy of your data in a structured, machine-readable format.

Right to Restrict Processing

In certain circumstances, you may request that processing of your data be temporarily restricted.

Exercising Your Rights: To exercise any of the rights listed above, contact acc365 via live chat support. Your request will typically be processed within 7 business days.

5Data Protection Measures

Acc365 uses the latest technology to keep your data secure. Our security infrastructure is built to meet international standards.

  • 256-bit SSL/TLS encryption — all data transmissions are secured.
  • Sensitive data is stored in our database with AES-256 encryption.
  • Two-Factor Authentication (2FA) is available for added security.
  • 24/7 automated security monitoring system.
  • Regular security audits and vulnerability assessments are conducted.
  • Payment processing compliant with PCI DSS.
  • Firewall and DDoS protection measures.

Your Responsibilities: While acc365 maintains the highest level of security, it is your responsibility to keep your password confidential and never share your OTP with anyone.

6Cookie Policy

Acc365 uses cookies and similar technologies on its website to enhance your browsing experience and ensure the platform functions properly.

Cookie Types

  • Essential Cookies: Essential for login sessions and security. Disabling these will prevent the platform from functioning properly.
  • Functional Cookies: Helps remember your preferences, such as language or layout settings.
  • Analytics cookies: To understand which pages are used most. All data is collected completely anonymously.
  • Security Cookies: Used to detect and prevent fraud.

Cookie Controls: You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit certain features.

7Data Retention Period

Acc365 does not store your data indefinitely. A specific retention period is defined for each type of information.

Data Types Retention period Reason
Account Information For the duration of active account + 5 years Legal Obligations
Transaction history 7 years Financial Regulatory Compliance
KYC Documents 5 years Regulatory Authority Guidelines
Gaming Log 3 years Dispute Resolution
Support conversations 2 years Service quality improvement
Marketing consent Until consent is withdrawn Based on Your Preferences

Once the defined retention period expires, acc365 automatically deletes or anonymizes your data securely.

8Protection of Minors

Acc365 strictly prohibits anyone under the age of 18 from using the platform. We take the utmost care to protect the privacy and safety of minors.

  • Age verification is mandatory at the time of registration.
  • In suspicious cases, age is re-verified through KYC documentation.
  • Any account found to belong to a minor will be closed immediately.
  • Any data collected from a minor is permanently deleted.

To Parents: If your child has accidentally created an acc365 account, please contact our support team immediately. We will take action right away.

9Third-Party Links & Services

Acc365 works with certain third-party game providers and services on its platform. Here's what you need to know:

  • Third-party game providers operate under their own privacy policies.
  • Acc365 is not responsible for the privacy practices of third parties.
  • Payment gateways operate under their own data protection policies.
  • All partners are bound by agreement with acc365 and are required to provide the same standard of data protection.

Tip: Before using any third-party service, it is advisable to read their own privacy policy.

10Changes to the Policy

Acc365 may update this Privacy Policy from time to time. We will notify you before any significant changes take effect.

  • For major changes, members will be notified in advance via mobile or email.
  • Updated policies take effect from the date they are published on the website.
  • Continued use of acc365 after any changes will be taken as acceptance of the updated policy.
  • The latest version of the policy will always be available on this page.

Stay Updated: Keep a valid mobile number and email address on your account so you are notified immediately of any changes to the Privacy Policy.

Our Our Privacy Commitment

Every piece of your information on acc365 is protected to the highest industry standards. Learn about our six core commitments.

Military-grade encryption

Acc365 uses 256-bit AES encryption — the same technology trusted by the world's leading banks. Your data is completely out of reach for hackers.

Zero data selling policy

Acc365 never sells your personal information to third parties. This has been a core, unchanged principle since the day we launched.

Defined Data Retention Periods

Each piece of data is held for a defined retention period. Once that period expires, the data is automatically deleted. acc365 does not store any information indefinitely.

Full control is in your hands

You have the full right to view, correct, and delete your data on acc365. Exercise these rights at any time through our support team.

Regular Security Audits

Acc365's security systems are regularly tested and verified by independent third-party security experts.

Clear communication in Bengali

All acc365 policies are written in plain language to avoid confusion from complex legal jargon. In your language, for you.

About the Privacy Policy Questions & Answers

No, acc365 never sells your personal data. Our business model does not rely on selling user information. We use data solely to improve our services and meet legal obligations.

Yes, any acc365 member can request to view the data stored in their account. Contact live chat support and all information will be provided within 7 business days.

Due to legal obligations, acc365 retains certain data for a specified period (e.g., transaction records for 7 years). Once that period expires, all such data is permanently deleted.

Yes, acc365 may send messages about bonuses and offers. However, you can opt out of such communications at any time by contacting support. acc365 respects your preferences.

Non-essential cookies can be disabled through your browser settings. However, disabling essential session and security cookies may cause some platform features to not work properly.

Have You Read the Privacy Policy? Join Now!

Your data is completely safe with acc365. Open an account now and enjoy the best gaming experience in Bangladesh.

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